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Fixing a Viewer’s BROKEN Gaming PC? – Fix or Flop S5:E6

Fixing a Viewer’s BROKEN Gaming PC? – Fix or Flop S5:E6

#Fixing #Viewers #BROKEN #Gaming #Fix #Flop #S5E6

“Greg Salazar”

SPONSOR: Learn more about Thermal Grizzly KryoSheets – excellent thermal paste substitutes that ship in various sizes depending on your CPU/GPU!

Welcome to Fix or Flop! We’re up to Season 5, Episode 6. This viewer’s gaming PC doesn’t work! Can it be fixed? By the way, if…

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33 Comments

  1. I used to work for Geek Squad. Never ever take you PC to them for repair. They exist for one purpose and that is to make money. They follow a prescribed list of procedures which always ends in costly service priced in the hundreds. The procedures are revenue generators and are useless for actually identifying any problems your PC may have. "Oh, your PC won't boot? We will have to reformat your hard drive. It will cost $199. Oh, and we installed Norton Anti-virus because your system was infected with viruses. That will be another $59. The diagnostic that was needed to determine you had viruses will be another $159. Thank you for your business!" — When all you really needed was to replace the power supply or have some bios settings tweaked. I have seen it happen so many times.

  2. Hi. Former Geek Squad Technician here. I worked there about 20 years ago. At the time, everyone I worked with knew exactly what they're doing. The problem is that over time, some Best Buy locations started putting people who knew how to upsellf more than do actual repairs in their location. I can say that I knew another person that worked at Geek Squad in the last 2-3 years that was quite skilled. Not every location has GS techs that don't know their ass from a hole in a wall, but it's bad when it's a majority of locations.

  3. Greg, you're the first person I've seen talking about the KryoSheet mentioning that they're electrically conductive (doesn't mean others aren't, but it's the first time I've seen it). That was the most useful bit of product information I've heard about it – I have 3 systems I was looking to put the sheet on, but without knowing it was electrically conductive, I would have just slapped them on. Now that I know, I can take the proper precautions when applying. Thanks for the info!

  4. Yeah that geek squad precinct was not correct at all. I work for Geek Squad at the Best Buy in New Braunfels, TX and I would have NEVER assumed it was software issue with Windows since there’s obv a hardware problem going on. Also, that specific GS precinct that didn’t fix anything did not follow procedures because we are supposed to show that the system is operating properly according to the repair notes in front of the customer. Whoever did that repair was not experienced and/or trained. Good job for Greg for properly showing how it should be done👍

  5. Call me crazy but I think he made sure the PC shorted when powering on so you maybe upgraded the PC. The less cynic take is that the cable you thought was making a short, in fact was making a short but touching the mobo, not the GPU backplate.

  6. two thing ! #1 I think i saw a kinda loose gpu power cable while you where unpluging it for the 1st time ! #2 backplates might not work for shorting do to paint ! you should have tried with a screw driver ! and even then the 2pin hanging of the thing might have shorted something else in the motherboard because the first shot of the pc show the pins kinda stabing the motherboard

  7. Last time i cleaned my PC, there was no POST…. Debug LED says VGA… I thought it was the GPU… Reseat it many times then nothing…. Then i tried to reseat the RAM and it worked perfectly fine….

    Lesson; sometimes PCs are confusing….😅😅

  8. Along with resetting the bios on systems I've looked at that don't work and blowing out the dust. I unseat and re-seat everything. If it can be unplugged or removed and re-installed it is. This has actually solved the issue over 1/3 of the time.

  9. i actually think you found the problem with the hdd LED pins!!! but when you replicated it you tried to short the pins on the PAINTED part of the backplate… i think they where shorting on the bare metal heat sink before… just a tought who knows…
    love this series BTW keep it up! great work

  10. So umm missing the brackets for the fans for the Noctua cooler. If youve got the receipt, reach out and theyll send replacements. They event sent out a third set for my D15s when I wanted to try triple fan.

  11. I had a system do this as well but it wouldn't power on for hours.. I couldnt figure it out geek squad scratched their head it wasn't replicatable when needed it to be ended up buying a new computer entirely

  12. I've had a pc with same issue what I found out was the Graphics card didn't always fit well in the motherboard PCIE socket, unsupported graphic cards can warp the socket so it does not always work great causes all kinds of issues, I had to replace the PCIE socket on the motherboard

  13. An NVIDIA GT1030 Greg? You better be careful with that bad boy. According to all the pre-builts I see for sale at Walmart or eBay, that particular GPU is only used for SUPER MEGA ULTIMATE FORNITE EPIC GAMING 100FPS!!!!

  14. hmmm that back plate is fully anodised thats why theres no conductivity there,, maybe your correct it is shorting somewhere maybe at something metal or some pins on the mobo

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