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Getting away from helpdesk job aka hell desk
Getting away from helpdesk job aka hell desk
#helpdesk #job #aka #hell #desk
“Styx Show by Dean Armada”
We will talk about a different strategy to get away from your help desk job aka hell desk.
Styx Show | Subscribe now:
#cybersecurity #helpdesk #networkengineering
Timecodes
0:00 – Intro
1:33 – How to avoid help desk job
3:34 – Moving…
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thanks for the video. kinda stuck if i go CCNA or go straight to CCNP. My current exp is on network technician and my goal to land a job in security
Thanks for the video. I'm in the "moving away from help desk" category so this helps. My goal is to eventually move to cloud / DevOps engineer.
Good luck finding a network position or system admin position without any prior experience and relevant certifications. Also, the current job market in the USA is a complete disaster. The best you can do is start with a simple helpdesk position, grind that precious "IT experience" the employers love and study to get some CompTIA certifications while working in helpdesk. From there, choose whatever pathway interest you the most or get whatever your company is looking for.
Dean, I achieved escape velocity from the help desk about a 1.5 years ago. Was always my goal to leave though, thanks for your perspective.
I am currently going for my 350-401 ENCOR, but was planning on pairing it with the 300-435 ENAUTO … I have enjoyed working with Meraki API/Python Scripting/Postman in my current role as a Network Engineer. Along with that, pretty confident that those dev skills will future-proof me in some regard. Do you think the ENAUTO is worth going for, or would you still opt for 300-440 ENCC?
Tbh, even of you want to do help desk, is Comptia A+ even really helpful? From what I hear, the material is not only outdated, but the questions are too surface level and trivia based to actually test you on your skills.
It's not even cheap either, so real loser cert right there.
I recently obtained my CCNA and I’m currently on the helpdesk.
I want to be a network engineer and specialize on something, idk what yet.
I’m looking at the AWS Cloud Architect cert next to eventually obtain AWS Advanced Networking and a ccnp.
Some security certs as well.
My questions are:
Is this track a good one?
Will the AWS Cloud architect complement my ccna knowledge?
What do you recommend?
Thanks for this!
Harsh, but true, in my case, I am glad I encountered this youtube channel "Network Engineer Academy", I was hyped, and stayed away from pure helpdesk roles, I targeted NOC positions, and now a Network Engineer
Hey man the job market is tough companies don't just hire anyone to be a network admin. you have to get certifications and gain skills to even get your foot in the door which is obviously Help desk or Tech support. Also there is the CCST which I recommend before getting the CCNA it could help land a help desk job.
Great video, thanks.