Sony
DJI pocket 3 Screen Issue NOT caused by its Protective
DJI pocket 3 Screen Issue NOT caused by its Protective Case – DJI Service Repair Experience
#DJI #pocket #Screen #Issue #caused #Protective
“LH2”
Well, my DJI Pocket 3’s screen broke and the same issue like other users have experienced except mine is not able to lock in the …
source
To see the full content, share this page by clicking one of the buttons below |
Hi there. Sorry for the inconvenience this has cause. While we appreciate your feedback on our service process, could you please confirm that the replacement is in good working condition and has no issues? Should you need to contact us for any reason, please know that we are always here to help.
Amazing Camera and review. Why is this channel only got under 1K subscribers when it deserves more? SUBSCRIBED!
Wow very good of them to just deploy you a brand new camera, instead of repairing it.
I hope that the new camera is possibly a newer production run with an upgraded mechanism.
Oh man I pray mine doesn't do this too. Its also why I bought my camera direct from DJI. Because you never know how old the cameras are in best buy or other camera store.
Thanks for sharing.
So annoying, mine broke on the 3rd time i used it within the first week. Lucky for me they took it back on return. I loved the idea of it but i wont be buying another
Many thanks for posting this. I admit that i have been promoting the theory that the problem relates to the supplied case for several weeks. Clearly there is more to it than that, although it remains possible that the case can accelerate a failure which is eventually going to affect some user's cameras eventually anyway. Personally i am not too nervous about mine as the proportion of defective cameras is small in comparison to the huge number sold, but i have to admit that i always rotate the screen with fingers either side rather than snapping it round with just one finger. Many thanks for taking the trouble to pass on your experience.
Im now afraid to use my DJI pocket3.. With this issue. Second I havenโt back the money Iโd invested in this product.
That's a shame. I have also bought that screen and gimbal protector because of your review. I haven't received my Pocket 3 yet. Been waiting 6 weeks. Main DJI shop in Birmingham England where i live say the delay is due to Chinese New Year๐คท. Hopefully your issue is just bad luck with a mechanic failure. Its good to know DJI aftercare is really good. I think you really do need the two year cover when purchasing this camera. I purchased this when i signed for the camera. I knew there was a wait but i think this is a bit ridiculous really. Wander if anyone else had a long wait for theirs?
While I applaud DJI speed of innovation, they may have rushed this to market too quickly. If I buy the pocket I will be sure to pay for extended insurance. Seems susceptible to not only damage but issues such as this.
Yeah kind of what i have been thinking. It is a mechanical part so failure seem likely. I bought the dji refresh so hopefully i am covered for two years atleast
Thanks for sharing this
No surprise as their QC on the DJI action 2 camera didn't even address the overheating. They gave users a free case to reduce overheating but it actually didn't fit the camera properly so you risked your camera falling out.