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Samsung punishes customers for being loyal by bricking

Samsung punishes customers for being loyal by bricking their devices 🤦‍♀️

#Samsung #punishes #customers #loyal #bricking

“Louis Rossmann”

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32 Comments

  1. I'm a watchmaker. Sixty year old Seiko: no problem, parts are plenty, and you have a technical guide available from Seiko.
    Smartwatches: nothing, zip, no parts, no schematics.
    Though I should add that even watchmaking is losing on the "right to repair" front. Swatch Group has been locking down everything for years, and their brands like Tissot, Certina, or even Omega now have self-destructing parts that only authorized repair can replace. Well, as long as they have them, after that your Swiss watch is a brick.

  2. Y'all are so late to the party. I've been in that situation when the Gear S dropped.
    I bought my Gear S while i was a HTC One M9 user. I knew very well that it isn't compatible, but i bought it for the standalone feature.
    I quickly realized that you can't even add contacts. Did a workaround, so i paired it to a friend's S4 Mini, which was recently factory resetted (he liked installing Custom ROMs), connected with my google account, synced the watch and it was all good. I had my contacts and whatever.
    Fast forward a few years when i got my mom's old Galaxy J5 2015 to play around with (i also liked to install Custom ROMs and J5 had plenty).
    I tried syncing my Gear S with the J5 2015, but the Gear App said that it's only compatible with Note 4, Note Edge, S4 and S4 Mini (and, if i remember correctly, the 3-series of flagships).
    So, basicaly, the compatibility with the Gear S was artificially locked to the flagship devices, even though it's literally just bluetooth.
    Said whatever and kept it like that.
    Fast forward a few more years when i got my S23 Ultra, still not compatible, i was done with it, i just installed Android 5.1.1 on it and that was that.
    And funny thing is that i can send notifications between them through some notification sharing app.

  3. I remember getting the Samsung s solo.
    It was amazing. It had its own SIM card that could piggy back and forward calls to the watch so you could leave your phone behind (without any additional charge).

    Then my Samsung phone updated and it no longer supported the watch.
    This was the find nail in the coffin for em and Samsung.
    I was already annoyed that they’d advertised a watch with removable bands, and then never released any??
    I remember looking for removable bands and seeing loads of Apple Watch ones.

    This finally made me move from Samsung to iPhone (with an Apple Watch).
    For all everyone slags off Apple, at least they support their devices.

  4. This is just like the printer that gets turned off via Wi-Fi because the owner didn't either buy the correct ink or enough ink. It has happened to several people. Vendors don't sell us products anymore, they license them to us but they don't tell us that information.

  5. The sad part is that people do not care about things like this. They start to get used by all these thing. Have heard people defending these kind of thing or get annoyed and continues to buy stuff from same company.
    So you cant blame the companys completely. if these things work and few people complain and the do not se any difference in income or income might even increase they will continue doing it.

    I have many old thing and they just work, no internet no weird subscriptions, some things i bought 20-30 years ago and they still work without any bullcrap.

  6. Thank you Samsung now after 11 years of me being loyal to you and now this….. I will not buy new watch or now I’m in the process switching to Apple, I wanted to do it for a while but now it’s the perfect time.

  7. My current phone, a Pixel 4a, has a network connection problem which might be the SIM and might be the phone. My carrier was very quick to blame the phone and was reluctant to (but finally did) send a new SIM even though this exact same issue occurred a year or so ago and was cured by a new SIM. Plus, that carrier used to sell a wide variety of unlocked phones that work on their network (which is really T-mobile and Verizon), but current choices are very limited. They declare that almost any phone from the last 3-4 years will work, and that's why they no longer see the need to carry a bunch of models. But my research indicates otherwise. Lots of phones I'd like to try apparently don't work. I'm getting a really good deal price-wise, but is it maybe time to change networks?

  8. I own a Samsung Watch 5 Pro and 2 Garmins (Fenix 5X and 7); and I love those watches. However, for the past few weeks, I have been browsing Timex, Bulova, and other watch websites for their minimalist (windup) watches. Kind of going back to one's first love, so to speak! Those analog watches are really beginning to look so, so…. good!

  9. Here we go with everyone needing information to be spoon fed to them or even rammed down their throats. How about you ask a question BEFORE you BUY a product to only then find out the problems? You're talking about a £1300 phone and you didn't even think to ask if your 8 year old Smartwatch would be compatible? Do your damn research.

  10. Their error message assumes a user who has no idea how any of their devices work. Devices talk to each other using protocols. The OS mostly doesn't matter for cross-device communication. It's just the environment the company is compiling the app in for most uses. The new phone app could talk to the old watch app just by using the old protocols even if it never got new features.

  11. devices should have a minimum of five years of software updates from device release date. Unacceptable not too, especially as most hardware operates at only 12-15% greater speeds per year. It’s totally possible to have five years of updates. Just apple Samsung being knobs.

  12. The market needs to re-open to Chinese tech. Chinese manufacturers don't pull stunt like this unless they absolutely have to, because tech generations aren't compatible. Never had a better costumer experience than when I bought Huawei.

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