Samsung washer door seal. Ideal Fix Applinace

I just put a new seal on my machine and tried on a short wash and could smell burning rubber and after found shreds of the door have torn off likely on the area near where the drum spins. It's the right seal type for the machine I checked on 5sites and it was always appearing. Is this normal for a new seal and will some sort of lubricant in that area fix the problem??