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“Phone Repair Guru”

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48 Comments

  1. You should get them to sign a waiver when they bring the phone in. Of course, you will have to be flexible or you will lose customers. Just something like "if you don't pick the phone back in 180 days it will be sold off to recover repair cost."

  2. I'd just put up a sign saying "If you leave your phone here and don't claim it within 2 months, the store will claim it as their own and use it for parts. Also, you don't get it back"

  3. In the case of what you have I would send a final notice and intent to destroy to the last contact information for all the customers. Basically saying in 3 months you will be destroying the phone. I would also publish a small ad in the paper. Basically your business name address phone. List of customers/property and to claim in 90 days or it will be destroyed. Finally moving forward just like everyone else has said your estimate should be including some kind of storage clause. Every shop has a different rule but you need one to protect your business

  4. I went to a repair shop once, but not to get anything fixed, i asked if they had any e waste, they gave me i think like 2 bags of phones for me to fix, its my hobby, but alot of them were perfectly good phones too

  5. The store I worked at had you sign a sheet that said if you didn't pickup the phone in 3 months it's theirs (don't worry we would call them basically every week) only a few phones we got to keep

  6. Now you have a business to run you cannot keep in storage I would say after about 2 to 3 months they're yours to do whatever you want if they drop them off and do not pay the bill their years after you plan to contact them buy a letter or something phone call and after that it's yours you do not have a charity Foundation you got to make money you need to have people put money down

  7. Ethical it's about 1 year
    Everything much shorter looks like you just waited for it / abuse it
    Like some of the people wrote with their shitty ass 60 day clauses

  8. I give people only 30 days to call me or make some sort of effort to contact me. Hell a snail mail letter will even work. 30 days after written notice by mail is all I need to give where I live. After that it’s considered abandoned and I’ll sell it to recoup my costs.

  9. A local computer repairshop has 60 days wait time after repairing. You can set 30 days or 60 days also. This is a repairshop, not a storage unit. Let people know this.

  10. In the place I work we normally ask for a contract number and email and if this does happen we give them 3 months then we decide what to do with the product. But it happens a lot unfortunately

  11. My store has a 45 day policy, requires one of our employees to reach out at least 3 times 2 different ways, if unclaimed, we use the parts or sell the device to recoup the cost, it’s in our contract so all is good legally, and our jurisdiction only requires 30 days

  12. Hey PGR! If you’re in the US, after 90 days, any unclaimed property is legally yours. Especially if you’ve made several attempts to contact them to pick it up. So get the paperwork sorted for each of the phones and even if someone comes back for it. You can be like: “ok, it’s too late now. It’s been well over 90 days and the law says these are mine after 90 days!”

    Just to give you a heads up (:

    FYI for any criminals reading my comment. It doesn’t count if you keep it in your possession for 90 days if the owner is still looking for it.

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